FAQ

What exactly is the Flexitec support layer?

The Flexitec support layer is an ultra-thin, patented spring steel plate. It is NOT a foam insole or orthopedic insert. It sits underneath your existing insole and works directly on the midsole to restore your foot's natural arch mechanics and alignment.

How do I install it?

Simply open your shoe, place the Flexitec plate on top of the midsole, and put your existing insole back on top. No cutting, no adhesives, and no modifications required. It takes about 10 seconds per shoe.

Does it fit inside any shoe?

Yes. The Flexitec layer is designed to fit inside any shoe type, including running shoes, dress shoes, sneakers, work boots, and casual loafers. At just 1.5mm thin, it adds virtually no bulk.

Will it change how my shoe fits?

Because the Flexitec plate sits under your existing insole, it may feel slightly firmer underfoot at first. Most customers adapt within a few days and find the support feels completely natural.

Can I move it between shoes?

Yes. You can move your Flexitec plate between any of your shoes as often as you like. Many customers own one pair for sport and one for everyday or formal use.

How long does it last?

Unlike foam insoles that compress and degrade over time, the Flexitec spring steel layer is built for long-term daily use. With normal care, it should last for years.

Who is Flexitec designed for?

Flexitec is designed for anyone who is on their feet regularly, whether you are a runner, a professional who stands all day, or someone who simply wants better comfort and posture in their everyday footwear.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not satisfied, please contact us at support@flexitec1.myshopify.com and we will arrange a return and full refund.

How do I contact you?

You can reach our support team at support@flexitec1.myshopify.com. We respond to all inquiries within 1 business day.