SHIPPING & RETURNS

Fast delivery. Easy returns.

Free shipping across Europe, a 30-day trial, and returns that take two minutes. Try The Powersole with nothing to lose.

3–5 days
Standard delivery time
Free
Shipping across Europe
30 days
Risk-free trial
24 hrs
Dispatch on weekdays

Delivery

GERMANY & NL
2–3 business days

Free · tracked

REST OF EUROPE
3–5 business days

Free · tracked

DISPATCH
Within 24 hours

Orders on weekdays before 15:00 CET

Every order ships tracked. You'll get a link by email the moment it leaves our warehouse.

Returns & the 30-day trial

Wear them. Walk in them. Put them through a real week. If The Powersole isn't for you within 30 days, send them back for a full refund — even if they're used.

Start a return
STEP 1
Start online

Enter your order number on the returns page and pick a reason.

STEP 2
Pack & post

Use the prepaid label. Drop it at any parcel point near you.

STEP 3
Get refunded

We refund to your original payment method within 5 business days of arrival.

Shipping questions

How much does shipping cost?

Shipping is free across Europe on every order, with tracked delivery included.
How long will my order take?

Orders dispatch within 24 hours on weekdays and arrive in 2–3 days in Germany and the Netherlands, or 3–5 days across the rest of Europe.
Do you ship outside Europe?

We currently ship across Europe. For other regions, contact support and we will let you know what is possible.
Can I return used insoles?

Yes. The 30-day trial covers worn insoles — try them in real life, and if they are not for you, send them back for a full refund.

Try it for 30 days.

Shop Sole — €59